Vice President, Upstream Health Innovations
“I joined Upstream Health Innovations to impact the future of health with a focus on understanding the whole person and the impact this understanding has on the delivery of healthcare.”
An accomplished marketing and product executive with extensive experience in the healthcare and financial services industries, Susan Jepson joined HCMC in 2015 and co-created Upstream Health Innovations. Susan’s expertise is in payer market differentiation, consumer acquisition and retention strategies and retail healthcare product innovation. She spent 9 years working at United Health Group focusing on new products and services for both healthcare and financial services. Most recently she led the product development and marketing of healthcare payment products for US Bank. She was responsible for the innovation, product development, implementation and launch of emerging strategies in the healthcare payments, mobile banking and insurance/ benefits space. She is passionate about innovation, health equity and creating health. Susan has her BSN from the College of St. Benedict and her MPH from the University of MN.